Shipping & Delivery

 

At Eugénio Campos Jewels, we cooperate with national and international transport partners to ensure that our customers have access to the safest, most comprehensive, and flexible services possible.

 

Continental Portugal and Islands

Purchases made for delivery in mainland Portugal have a standard delivery service of €2.95, or €2.00 for collection points in mainland Portugal. For the islands, home delivery costs €3.95. These services are free for orders over €70.00. You also have access to premium services, next working day delivery, post-shipment at €7.95 for mainland Portugal.

Delivery times vary depending on the services chosen, ranging from 24 to 72 business hours for mainland Portugal and up to 7 business days for the archipelagos of Madeira and the Azores. Find out all the details of our Shipping & Delivery services below.

 

Continental Spain

Purchases made for delivery to mainland Spain offer a variety of services, both basic and premium. The basic service costs €3.95, free for orders over €70, and the premium service costs €8.95. Delivery times vary depending on the chosen service, ranging from 24 to 72 business hours.

 

European Union

Purchases made for delivery to EU countries offer both express basic services and access to premium services.

Delivery times vary depending on the chosen service, ranging from 1 to 5 business days. Find all the details of our Shipping & Delivery services below.

 

The rest of the World

At the moment, we do not offer shipments outside the European Union. Purchases made for delivery to non-EU countries and the rest of the world use DHL’s premium shipping service for greater security and control. This service is always subject to customs duties, which are the responsibility of the customer, depending on the destination country.

 

Shipping & Delivery Services

The Eugénio Campos Jewels team processes all orders promptly and carefully, ensuring that orders processed (paid) are shipped by 2 PM on the same business day, except for customizations or items with a production notice.

Upon delivery by the carrier, a receipt confirmation must be provided, which must be signed by the customer or a person authorized to receive the order. It is presumed, for all purposes, that anyone present at the delivery location indicated by the customer is authorized to receive the order.

It is the customer's responsibility to ensure someone is present at the delivery address to receive the order, and no prior notice from the carrier is required.

Shipping costs are the responsibility of the customer and vary between countries. Eugénio Campos Jewels always has the right and ability to waive shipping fees for the customer.

Check here for express service times:

 

Shipping and Service Table for Mainland Portugal, the Islands, and Mainland Spain

SERVICE COST      DESCRIPTION
Urgent Delivery - CTT 7.95€ By 2 PM on the next business day after shipment.
Standard Delivery - CTT 2.95€ 24 to 72 business hours after shipment, by 7 PM. Free for orders over €70.
Pickup Point - CTT 2.00€ 24 to 72 business hours after shipment, by 7 PM. Free for orders over €70
Madeira and Azores - CTT Registed 3.95€ 3 to 7 business days after shipment.
Spain Standard - CTT 3.95€ 24 to 72 business hours after shipment, by 7 PM. Free for orders over €70.
Spain Urgent - CTT 8.95€

By 7 PM on the next business day after shipment.

CTT International see below* 3 to 5 business days after shipment, by 7 PM.
DHL International   see below* 24 to 48 business hours after shipment, by 7 PM.
 

 

Eugénio Campos Jewels uses specialized partners to handle all orders placed through this website - eugeniocamposjewels.com - or through any other official communication channels. By purchasing through the indicated means, the customer agrees to all the terms described and cannot hold Eugénio Campos Jewels responsible for delivery delays, carrier failures, or any other issues related to the shipping and delivery process. In the case of any incident, Eugénio Campos Jewels will always act in favor of the customer's rights and in promoting a healthy and beneficial business relationship.

Lastly, Eugénio Campos Jewels and its partners (carriers) do not accept deliveries to P.O. boxes.

 
 

 

International Shipping

Country DHL International   CTT International  
France 32.00 € 15.00 €
Italy 32.00 € 15.00 €
Germany 32.00 € 15.00 €
Luxembourg 32.00 € 15.00 €
Belgium 32.00 € 15.00 €
Austria 32.00 € 15.00 €
Czech Republic 32.00 € 15.00 €
Denmark 35.00 € 17.00 €
Finland 35.00 € 17.00 €
Greece 32.00 € 15.00 €
Netherlands 32.00 € 15.00 €
Norway 45.00 € 17.00 €
Poland 35.00 € 17.00 €
Sweden 35.00 € 17.00 €
Slovenia 32.00 € 15.00 €
Slovakia 32.00 € 15.00 €
Lithuania 32.00 € 15.00 €
Hungry 32.00 € 15.00 €
Estonia 35.00 € 17.00 €
Latvia 35.00 € 17.00 €
Iceland 45.00 € 17.00 €
Irland (Republic) 32.00 € 15.00 €
     

 

Note: Delivery estimates may always be subject to delays due to logistical difficulties, carrier delays, delivery requirements related to the address (location), and/or unexpected stock shortages.